Twitter and Facebook could be just about to change crime reporting forever…

In the last week Twitter has quietly announced a little change that could should have an enormous impact on how the public contacts public sector organisations in the future. The rumours are that Facebook is heading in the same direction. […]

Telling stories with Emoji…📝💬📖😄

As they might have said in Zoolander… What with instagram revealing 56% of UK comments include at least one emoji, it being declared the fastest growing language EVER, journalists writing news articles in emoji and someone even translating a film into emoji.

My fave emoji fact of the last month is that Instagram won’t allow […]

You can’t search Twitter for tweets sent by Meerkat, and Periscope isn’t obvious either…

I’ve been trying to build a list of every Twitter search parameter (documented and undocumented) that I can find (coming soon!). As part of my research I have been looking at searching for tweets from the new generation of live streaming apps.

One of the little known ways of refining a twitter search is by […]

Using “Dark posts” on Twitter to message people privately

This is a technique I read about on a blog earlier in the year…but when I searched for it today I failed to find it. I have written it up for myself, but if anyone knows where I can find the original I’d love to link to it!

How can you contact someone privately through […]

Why did Christian_Aid send 44 almost identical tweets to 71K followers?

Earlier today @Christian_Aid tweeted every police force in the country to let them know that next week is Christian Aid week, and so there will be doorstep collections. I’m impressed that they are letting forces know…but the way they did it was not good Twitter etiquette.

It started with this tweet:

We’ll be […]

Now you can allow any Twitter user to DM you.

Twitter Direct Messages (DMs) have always been a bit of an anomaly. Twitter is fundamentally a public and asymmetric network – you can follow someone who doesn’t follow you back.

Direct messages work in the opposite direction to every other message in the network – you can only DM people who are following you. This […]

Big listening

I just listened in on a webinar on #BigListening from the US non-profit @Upwell ( They describe themselves as a PR agency for the sea, and are brilliant at spotting emerging topics of online discussion, and then amplifying the heck out of them to turn a tiny little thing, into a really big thing online. […]

Estimating past follower numbers on Twitter

Lets face it: no matter how much we protest that Twitter is not a numbers game, we can’t help comparing follower counts with other similar accounts. And we all get a little fizz of excitement when we pass a milestone in followers, or notice a spike in the number of people following us.

But if […]

The Poke publishes the best police tweets of 2013 – and the majority of them are from 2012!

Earlier today the poke published the 11 best police tweets of 2013. I love the poke, they publish some brilliant things…but this one was a bit…erm…out of date? How do I know? Well I wrote two of the tweets they highlighted…in 2012!

Here is the poke’s run down, with the original tweets (or you […]

2013 – a review of my year…

My boss wrote me a powerful message in her Christmas card to me this year: “be proud of what you’ve achieved this year”. December was a hard month for me, but that quote set me thinking. In the light of all the “reviews of the year” that are inevitable at this time of year, I […]